Please ensure you don’t have any active restrictions on buying in-app purchase products.
For more information on in-app purchases, please visit:
Alternatively, you can purchase a subscription online here.
Language learners from Russia: Currently, you can only purchase Drops in the app stores or online here. Unfortunately, we cannot bypass any sanctions or payment restrictions on Russia at this time. App discounts are only available within the app, and email discounts online. If a promo offer was made within the app and you cannot access it, it is due to a payment restriction that we cannot bypass. We are unable to offer the same discount online as all promotions are run on an automated system.
Language learners from China and Iran: We are working hard to improve the app and add more payment options, so please stay tuned!
If you need further assistance, please click on the widget (bottom left corner) or scroll down and click on "Submit a request". We will get back to you ASAP.
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