Please note that refunds are processed differently based on your subscription provider.
Subscription Purchases
1. Google Play Store or Apple App Store:
- Google Play Store: For refunds on in-app purchases made through Google Play, please contact Google directly. Detailed instructions can be found here.
- Apple App Store: For refunds on in-app purchases made through the Apple App Store, please contact Apple directly. Detailed instructions can be found here.
Please note that Apple manages all its subscriptions and purchases directly, so we are unable to refund, cancel, or manage accounts created through Apple.
2. Online Purchases (via Paddle):
- Online purchases are handled by our third-party reseller, Paddle.net. Paddle.net is the Merchant of Record for all our orders and provides customer service and handles returns. For assistance with an online purchase, please reply to the email you received from Paddle.com, and their support team will respond shortly.
For detailed information about our Premium subscription fees, cancellation, and refund policy, please visit this link.
If you require additional help, please click on the widget in the bottom left corner or scroll down and click on "Submit a request". We will respond to you as soon as possible.
🌐 The English version of this article is the original. Translations into other languages are automatic, we apologize for any errors.
Updated