Multiplayer mode

The new Multiplayer Mode offers a dynamic and social l...

Activate your Premium Subscription

  If you’ve just purchased a Premium subscription; re...

How to Remove a Language Flag from Your Profile

If you started learning a language but decided to stop...

Speak Practice

Introducing Speak Practice, a new tool designed to enh...

List of the available learning languages

With Drops you can learn more than 50 languages throug...

Language Voyage

  Language Voyage is your tailored guide in your lang...

Duplicate payment

If you have experienced one of the below situations, i...

How do I get help or contact support?

    You can easily reach out to us for assistance th...

Dojo

  You can find Dojo in either the Home tab (under Rev...

I want to delete my Drops account

Note: If you have an active subscription purchased thr...

I would like a refund

For detailed information about our Premium subscriptio...

Why can’t I see newly added language specific content in the app?

While we strive to be able to translate all of our new...

I can't purchase a subscription!

Please ensure you don’t have any active restrictions o...

Show the solution in English

To show the solution in English: 1. Go to your profile...

Writing Practice

This option refers to languages that use different wri...

Vibration

To turn on/off this option, please go to your Profile,...

Different Apps for specific languages

We created different apps for different languages beca...

How do I switch to Furigana?

To switch to Furigana, please log into your account, g...

How do I access the listening test/exercise?

The listening test is part of a gameplay where you wil...

How do I hide or unhide words?

  You can hide or unhide words either within Word Pre...

Streak Rescue

  Streak Rescue allows you to keep your streak alive, ...

Learning Units

Drops topics have been organized under Learning Units ...

Quiz Mode

  Quiz Mode is a review tool that challenges not only...

Learning levels

Changing the learning level doesn't increase the diffi...

I have been charged twice

Please note that in case of switching to a Lifetime pl...

How do I reset my password?

To reset your password please follow these instruction...

Motivational messages

To turn on/off the motivational messages:   log into ...

Unsubscribe

You can unsubscribe from our email communications by f...

Notifications

To turn on/off the notifications:   log into your acc...