How do I cancel my subscription?

We’re sorry to see you go!

Your subscription is handled by Apple, Google, or Paddle (online purchase).

Please, follow these steps to cancel your Drops subscription or click on the hyperlinks below for further information:

 

iOS (Apple)

  1. Go to Settings on your iPhone
  2. Tap on your name
  3. Tap on subscriptions
  4. Tap on the subscription that you want to cancel
  5. Select Cancel Subscription

 

Android (Google)

  1. Open your Google Play Store
  2. Tap on Menu >> Account >> Subscriptions
  3. Find the Drops subscription that you want to cancel
  4. Select Cancel Subscription

 

Paddle (online purchase)

Open the following link and follow the instructions (cancel)

Please note that canceling a subscription through the App Store, Google Play Store, or online through Paddle does not automatically initiate a refund request. You still need to submit a refund request.

You can find more detailed information about our Premium subscription fees, cancellation, and refund policy here.

If you need further assistance, please click on the widget (bottom left corner) or scroll down and click on "Submit a request". We will get back to you ASAP.

 

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